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FAQ
SHIPPING
When will it be shipped? How long will delivery take?
Small order would be ship by International Expresses (3-7 days) or International logistics parcel (15-20 days). Bulk order would be ship by Airline (5-7 days airport to airport) and sea shipping (20-40days port to port).
How much is the shipping cost?
We can provide shipping service.The shipping cost is for the largest size. If you want cheaper shipping cost, please connect us and we will check the cheapest cost for you.
3.How to deal with the faulty?
During the guarantee period, we will send new lights with new order for small quantity. For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.
Can I order samples?
We support you placing small batch orders for testing to confirm product quality.
Can you print my logo on the product?
We support customization services, including customizing product packaging boxes and logos.