Contact information:

WhatsApp: https://wa.me/86 134 2401 0602   Gmail: https://meijiacan@gmail.com

If you want to purchase products, please click WhatsApp/message in the lower left corner or contact us by email in the lower right corner. Looking forward to your connection.

FAQ

Why choose us?

1.Delivery problems:
Small orders will be shipped via international express (3-7 days) or international parcel post (15-20 days). Large orders will be shipped via air freight (5-7 days, airport to airport) and sea freight (20-40 days, port to port).

2.Transportation problem:
We offer delivery service. Shipping costs are calculated based on the largest size. If you would like lower shipping costs, please contact us and we will find the best deal for you.

3.How to deal with the faulty?
During the warranty period, for small batch orders, we will send new lamps with the new order. For batch defective products, we will repair and resend them to you, or discuss a solution with you based on the actual situation, including a recall.

4.Communication problems:
Our sales representatives have professional experience in the lighting industry. If you have any questions, please feel free to contact them directly. Don't worry about language barriers; you can communicate with us in your everyday language!

5.Why the minimum order quantity is high？
We hope to offer you more discounts, allowing you to buy more products at lower prices, reduce your procurement costs, and eliminate any worries about quality issues.

6.Support customization:
Contact us and we will give you the best price.

Other FAQ:

Q1. Can I order samples of the LED lights?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.

Q2. What about the lead time?
A: Sample needs 1-5 days, bulk order production time needs 1-2 weeks.

Q3.Can my logo be printed on the LED lighting products?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.